Policies

Cancellation Policy

    If needed all appointments must be rescheduled or modified within 24 hours of appointment time. If not rescheduled or if cancelled within 24 hours of the scheduled time a full charge of service will be needed.

  

Late Arrival

     We regret that late arrivals will not receive extension of scheduled onsite massage appointments. In special cases, and when our schedule will allow, we may be able to accommodate a partial or full appointment. This will be at our discretion and only with proper, advanced notification of your late arrival. The original reservation fee will be charged.

Right of Refusal

       The Licensed Massage Therapist has the right to refuse service to any client. The LMT has the right to end the service for any reason and at any time with full payment of service.

      Requests for sexual activity will not be tolerated, will be viewed as solicitation, and reported to the proper authorities under the guidelines of the onsite massage therapy policies and procedures. The client will not be rescheduled if this occurs.

   Sexual interaction or discussion of any kind between the client and the massage therapist is NEVER appropriate.

Confidentiality and Conversation

   The discussion between the massage therapist and the client is confidential. The client may or may not choose to talk during the massage.
   We are happy to listen to your conversation and share our professional expertise. 

We prefer to not discuss topics of a political, religious or sexual nature.

We may be required to release records under a court order, or to your doctor. 

We are obligated to report suspicion of child abuse to the proper authorities.

Respect of Client Boundaries

    In this partnership, it is important that the client is honest and open with the massage therapist.
    Feedback about the effectiveness of the work, situations that may have been uncomfortable for you, massage techniques that you enjoyed, massage techniques that you did not like, etc., is very important.

   Please feel free to share this information with us, as you become aware of it.

    If at any time, you feel that another therapist would better serve you, please ask for a referral.  If we do anything that makes you feel uncomfortable, tell us immediately. We will not be offended as we hold our massage therapy policies to a very high standard.
    Respect for client boundaries is very important. To maintain respect for each client and establish professional boundaries the following massage therapy policies apply:
    The client may choose to leave on as much clothing as needed for comfort.
    The client will always be modestly draped. Only the area being massaged will be undraped. The clients will be kept informed of the area to be massaged.
    The breast and genital area will not be massaged under any circumstances. Permission will be asked before working close to these areas; otherwise, a professional distance will be maintained.
    Sexual interaction or discussion of any kind between the client and the massage therapist is NEVER appropriate.        

     Requests for sexual activity will not be tolerated, will be viewed as solicitation, and reported to the proper authorities under the guidelines of the massage therapy policies and procedures. The client will not be rescheduled if this occurs.
    Children, under the age of eighteen, will not be seen without a parent or guardian present in the therapy room.
    The therapy room door is never locked.
    The client may stop the massage at any time and is free to leave.
    The client may refuse any massage methods.
    Visitors may be present during the massage at your request.  Please, no children under the age of twelve.